GoodTunes Terms of Service

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1. Welcome to GoodTunes

GoodTunes® is a service of GoGoods®, Inc., a Delaware corporation ("GoodTunes," "we," "us" or "our"). These terms are the agreement between you and us whenever you use goodtunes.music, the GoodTunes player and apps, the GoodTunes for Shopify app, and storefronts we host for artists and pressing plants (together, the "Service").

You accept these terms by checking the box when you create an account, accept an invitation or place an order. Our [Privacy Policy](https://goodtunes.music/privacy) explains how we handle personal information and is part of these terms.
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Which sections apply to you

You are
For Example
Sections that apply
Everyone
Anyone using the Service
1, 2, 3, 9 and 10
A fan
Someone who orders a record
Plus section 4
An artist
An artist or band, or amanager or label acting for them
Plus sections 5 and 8
A partner
A pressing plant or distributor
Plus section 6
A nonprofit partner
A cause partner thatintroduces artists
Plus section 7

If you hold more than one role, each section for those roles applies. If you have a separate signed agreement with us, that agreement controls where it covers the same subject as these terms.
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A few words we use. A "record" means any physical music product sold through GoodTunes: vinyl, CDs, cassettes or another physical format. A "press" or "pressing plant" means whoever manufactures it, including CD and cassette manufacturers.
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We've written these terms to be read. Where something matters, we say it plainly.

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2. Your account

You need to be at least 18, or the age of majority where you live, to create an account or place an order.

  • Keep it accurate and secure. Give us accurate information, keep your sign-in details private, and tell us right away if you think someone else has used your account. You're responsible for activity on your account.
  • One person per login. Accounts are personal. Teams invite each member to their own login instead of sharing one.
  • Acting for someone else. If you accept these terms for a band, artist, label, management company, pressing plant or other business, you confirm you have authority to bind them, and these terms bind them as well as you.
  • Access is not authority. Having an account, being invited to a team, or uploading files does not by itself show that you own any rights or may approve manufacturing. Rights for each release are confirmed separately (section 8).
  • Records of acceptance. We keep a record of when you accept these terms or confirm rights, including who accepted, for whom, and which version of the text applied.

3. Using GoodTunes fairly
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Use the Service for what it's built for: making, selling, buying and enjoying music. When using it, you agree not to:

  • Copy, record, rip or redistribute music from the player, or share access you were given for your own listening.
  • Reverse engineer, decompile, disassemble or try to extract the source code, workflows, estimating logic or data structures of the Service, except where the law expressly allows it despite this restriction.
  • Scrape, crawl, bulk-download or use automated tools to collect content, pricing, estimates or data from the Service.
  • Use the Service, or anything you learn from non-public parts of it, to build or help someone else build a competing product.
  • Get around security, access limits or usage limits, or access accounts, releases or data that aren't yours.
  • Upload anything you don't have the rights to, or anything unlawful, deceptive or harmful.
  • Interfere with the Service or with other people's use of it.

We may suspend or remove access when we reasonably believe these rules have been broken. Where we can, we'll tell you why and give you a chance to fix it first.


4. For fans

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Who you're buying from

When you order on goodtunes.music or a storefront we host for an artist or pressing plant, you're buying from GoodTunes. When you order through an artist's own Shopify store, the artist is the seller and their store's policies apply to the record itself; we provide the player access and GoodDeed® certificate that come with it.

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Pre-orders and shipping

Most records on GoodTunes are pressed after fans order them. Every pre-order shows an estimated shipping window before you buy, based on the pressing plant's schedule. Shipping costs and any sales tax are shown at checkout and paid by you.
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Made to order

Every record is pressed for the fans who order it, so orders can't be cancelled or returned once placed, except as described here:

  • Damaged or defective. If your record arrives damaged or defective, tell us within 30 days of delivery and we'll replace it.
  • We can't fulfill it. If we can't ship your order, or a release doesn't go ahead, we'll refund you in full.
  • Shipping delays. If your order won't ship within the estimated window, we'll email you before that window ends with a revised date (or tell you if we don't know it yet) and the reason. You can choose to wait or cancel for a full refund. If the revised date is more than 30 days later, or we have to delay a second time, we'll only keep your order if you confirm you want to wait.

Refunds go back to your original payment method. If something else isn't right, contact us. We'll do our best to help.


Early access and the GoodTunes player

Some releases include early access: listening in the GoodTunes player, often before the music is anywhere else. The release page shows which tracks are included. Early access is delivered as a tethered download: the music is saved inside the GoodTunes player for listening there, and can't be exported or copied out as a file. It's a personal license for your own, non-commercial use and doesn't give you any ownership of the recordings or songs.

If a release is later removed from sale, for example because of a rights dispute, you keep your record and, unless the law requires otherwise, your access to it in the player. If we ever change how the player works or stop offering it, we'll give you reasonable advance notice.


Using the player and your fan account

  • Your music, your login. Early access is tied to your GoodTunes account. Sign in to listen, and don't share your login or access.
  • Devices. Listen on devices you own or control. We may limit the number of devices that hold your music, to protect artists.
  • Previews. Anyone can listen to short previews without buying.
  • Staying in touch. The player may invite you to share a release with friends, pre-save it, or find it on your streaming service on release day. You choose whether to act on these, and you can turn off non-essential emails and notifications at any time.
  • App stores. If you use a GoodTunes app from Apple's App Store or Google Play, these terms are between you and GoodTunes only. Apple and Google aren't responsible for the app, its content, support or any claims about it, and that store's own terms also apply. Apple and its subsidiaries may enforce these terms against you as third-party beneficiaries.

Your GoodDeed

Every record comes with a GoodDeed: a personalized, numbered certificate that marks your copy as one of the originals. You can download, print and share it.

Some releases offer a Signed GoodDeed, a printed certificate signed by the artist, personalized with your name and number, with a QR code that confirms it's genuine. It's made for you and ships with your record.

A GoodDeed is a collectible. It doesn't give you any copyright, ownership or royalty rights in the music, and it isn't an investment. We don't promise it will have any resale value.

Your record is yours to keep, give or sell. Reselling or gifting your early access and GoodDeed through GoodTunes is possible only if and when we offer it for a release, with the rights holders' agreement. When it's offered, it applies to earlier purchases of that release too.


Sales reporting

We may report sales to music industry data providers. Whether and how a sale counts toward any chart is up to them.


5. For artists, managers and labels

This section covers anyone who brings music to GoodTunes: an artist or band, or a manager, label or distributor acting for them. We call that party "you" here.


Who we're working with

For each release, the Service records who manages the artist, which label (if any) releases it and in which territories, who confirms the rights (section 8), and who gets paid. These can be different people, and none is assumed from another. A manager is not assumed to own the recordings, and a label on one release is not assumed to be the label on the next. Keep this information current, including when a manager or label changes.


Rights you give us

For each release you bring to GoodTunes, you give us a non-exclusive, worldwide license (or limited to the territories you set for the release) to:

  • reproduce and have records manufactured from the recordings and artwork you provide;
  • host the recordings and deliver them as tethered downloads in the GoodTunes player to fans who buy early access, and play short previews for anyone browsing;
  • use the artwork, names, likenesses, logos and approved photos and bios you provide to sell and promote the release on the Service and in our marketing for it;
  • sell, deliver and fulfill orders; and
  • share what's needed with pressing plants, fulfillment providers and technical service providers, only so they can do their part.

The license lasts while the release is offered on GoodTunes and continues for fans who have already bought it (section 4). You keep ownership of everything you provide. We won't edit your content beyond technical or formatting changes the Service needs.


Your promises

You promise that:

  • you own or control all rights needed to grant this license, in the recordings, the songs, the artwork, photography, lyrics, names, likenesses and trademarks, including permission from everyone who contributed;
  • any covers, samples or other third-party material are fully licensed, including mechanical licenses for manufacturing;
  • nothing you do on GoodTunes breaks an agreement you have with anyone else, including a distributor or label with exclusive rights; and
  • you will pay everyone you owe from the money we pay you, including songwriters, publishers, producers, featured artists and labels.

Three ways to sell

Offer
What fans get
What it costs you
Physical only
The record and a GoodDeed
No GoodTunes fee. Where a pressing plant gives us a partner rate, that's how we're paid. You never paymore than going to that press directly.
Early access
The record, a GoodDeed, and listening in the GoodTunes player
Our early-access fee perrecord, shown when you set up the release. You set the price fans pay for early access, including free.
Early access plus Signed GoodDeed
All of the above, plus a printed GoodDeed signed by you
The early-access fee, plus the Signed GoodDeed cost shown  when you set up the release. You set the price and keep the margin.

Fees follow our current fee schedule, shown in the Service when you set up each release. Changes to the schedule apply only to releases set up after the change.


Who pays for what

Cost
Paid by
How
Manufacturing
You
From fan proceeds on ourstores, or directly
Card processing
You
Our payment processor'sstandard rate, currently 2.9% plus 30¢ per order, deducted from proceeds
Song royalties on early access
You
Deducted from early-access proceeds (below)
Early-access fee
You
Deducted from early-access proceeds
Signed GoodDeed costs
You
Deducted from early-access proceeds
Shipping and fulfillment
Fans
At checkout
Sales tax
Fans
Collected at checkout and paid to tax authorities by us on our stores

Song royalties on early access

When fans buy early access, they hear the songs digitally as well as on the record. For each early-access sale, we set aside the current U.S. statutory mechanical royalty rate for each song on the release (13.1¢ per song in 2026) and pay it to you with your payout. You pay it on to the songwriters and publishers it belongs to, or keep it where you are the songwriter and publisher. Physical-only sales carry no added royalty from us. In the future we may pay songwriters and publishers directly or through a licensing service; we'll give you at least 30 days' notice first.


Payouts

  • When. We pay you 30 days after fulfillment of the release's orders is complete.
  • To whom. We pay the payee you designate for the release, once their tax form (W-9, or W-8BEN for payees outside the U.S.) and payout details are on file. Paying that payee satisfies our payment obligation for the release.
  • What's deducted. Fees and costs above, plus refunds, chargebacks, make-goods and any amounts you owe us. If a chargeback or refund arrives after payout, we may deduct it from future payouts or invoice you.
  • Disputes. If someone claims rights in a release, we may pause sales and hold the related payouts until it's resolved.
  • Currency. We pay in U.S. dollars. Payees outside the U.S. receive the amount converted at our payment provider's exchange rate.

Statements and audits. Each payout comes with a statement in the Service. We won't deduct any charge not listed in these terms unless you approve it in advance. You can question a statement within three years of receiving it. Once a year, at your own cost, an accountant you appoint may review our records for your releases. If they find we underpaid you by 5% or more, we'll pay the difference and the reasonable cost of the review.


Manufacturing

How manufacturing works depends on who brought the press into the release:

  • When we arrange manufacturing for you, we are the press's customer. We pass through the press's pricing and terms, including the points below.
  • When you work with a press through GoodTunes, including a press's own branded storefront, your manufacturing agreement is with the press, on its terms. We provide the tools. Where payment runs through GoodTunes, we collect it only as the press's payment agent.

Either way:

  • Estimates are estimates. Pricing is valid for the period shown and may change with final specifications. Setup costs (lacquers, plating, test pressings, stampers, color) are separate from per-record costs.
  • Quantities vary. Pressing plants make and bill runs within plus or minus 10% of the quantity ordered. You pay for the actual quantity made. Plants cover the full pre-ordered quantity, so this mainly affects extra records you order to sell later.
  • Covering the order. You're responsible for the full cost of what you order. If fan proceeds don't cover it, you pay the difference before production.
  • Cancellation. Once a press has started work, any refund for work not yet done is at the press's discretion.
  • Files and approvals. You provide final audio and artwork on time and approve test pressings or proofs where the format has them. Late files or approvals move the shipping date, and the delays fans are told about.

Signed GoodDeeds

If you offer Signed GoodDeeds, you set the street date and the date Signed GoodDeed sales close. We'll tell you the date we need the signed sheets back, which can be as short as a day or two after they reach you, because they ship with fans' records. If a Signed GoodDeed is late, damaged or lost while in your care, we'll make it right with the fan, and the cost comes from your proceeds.


Fan orders and refunds

Refunds we give fans under section 4 come out of the release's proceeds. If a release doesn't go ahead, or ships late, because of something within your control, the related refunds and costs are yours.


Future resale and gifting

We plan to let fans resell or gift their early access and GoodDeed to other fans through GoodTunes, with a share of each resale paid to rights holders. A release always transfers as a whole, never as individual tracks. Each release is set to allow this by default once the feature launches, and it applies to fans who bought before launch as well as after. You'll be able to turn it off for any release at any time, and turning it off applies to resales from then on.

By leaving it on, you grant us the rights needed to transfer a fan's early access and GoodDeed to a new fan through GoodTunes, and you confirm that you control those rights or have the agreement of whoever does, such as a label or distributor with exclusive digital rights. We'll give at least 30 days' notice before resale launches, with the resale share shown in the Service.


Fan information

You can see the fan information the Service shows you for your releases, such as names and order details needed to fulfill and personalize orders. Use it only for your releases on GoodTunes, as fans have agreed and as our Privacy Policy describes.


If something goes wrong

You'll protect us (defend, indemnify and hold harmless GoGoods, Inc. and its people) against claims, losses and costs, including reasonable legal fees, that arise from a breach of your promises in this section, including any claim that someone you owed was not paid from money we paid you.


6. For presses and distributors

This section covers pressing plants, distributors and other business partners using GoodTunes ("you" here). Your fees are set in your partner fee schedule or signed agreement, not in these terms.


Your access

We give you a limited, non-transferable license to use the partner tools for your own business while these terms apply. Each person on your team uses their own login, and partner activity is logged.


Confidential information

Through GoodTunes you'll see things that aren't public: features, roadmaps, estimating and pricing logic, workflows, and information about artists and fans. You agree to:

  • use it only to work with GoodTunes and the artists you serve through it;
  • keep it confidential, with at least the care you use for your own confidential information; and
  • not use it, or the Service, to build or help anyone else build a competing product or service.

This doesn't cover information that is public through no fault of yours, that you already knew, that you developed independently, or that you received lawfully from someone else. If the law requires you to disclose something, tell us first where you're allowed to.

Nothing in these terms stops you from doing business with anyone or from competing with us using your own independent knowledge and work. These terms protect our confidential information and the Service, not your freedom to do business.


Our technology

The Service, including its software, workflows, estimating tools and Intelligent Ordering (patent pending), belongs to us. You may not copy, reverse engineer, scrape or extract it (section 3). If you send us suggestions or feedback, including through the in-app Feedback button, we may use them freely.


Jobs that start on GoodTunes

When an estimate or order for a job starts on GoodTunes, it's completed and paid on GoodTunes. If a job that started on GoodTunes is completed outside it within 12 months, the fee that would have applied to it is still owed.


Payments

Where an artist pays for your work through GoodTunes, we collect only as your limited payment agent. Payment to us counts as payment to you, and we pass it on under your fee schedule or signed agreement.


Data

You see only your own customers, projects and pricing. You have no rights in other partners' information or in artists' and fans' information beyond what you need to do the work. Use customer information only for that work, as our Privacy Policy describes.


What fans and artists count on

Because fans and artists rely on what you tell us, you agree to keep estimates, schedules and specifications in GoodTunes accurate; to cover the full pre-ordered quantity; and to tell us promptly when a job will slip, so we can notify fans as the law requires.

Y
our brand on GoodTunes

For branded storefronts and estimate pages, each of us gives the other a limited license to use our names and logos for that purpose only, following any brand guidelines provided.


7. For nonprofit partners

Nonprofit partners introduce artists to GoodTunes. When a release you introduced sells, GoodTunes donates up to $1 per record from our own proceeds, at no cost to the artist or fans. The exact amount, the partner it goes to and any conditions are shown on the release page before fans buy.

  • Payments. We pay donations regularly, with a statement of the releases and records they cover.
  • Your name and logo. You let us use your name and logo to show the donation on releases you introduced, following your guidelines. We won't suggest you endorse anything beyond that.
  • Eligibility. You confirm you're a registered charity in good standing and will tell us if that changes.


8. Release rights confirmation

Before any release goes to manufacturing, the rights for that specific release are confirmed in GoodTunes. This is separate from accepting these terms, and accepting these terms never counts as a rights confirmation. It follows the industry-standard intellectual property rights form used by pressing plants.


Who confirms

The person confirming must own the rights, or be authorized by the owner, and say which. A manager or label confirms only where they hold or have been given that authority. When GoodTunes is the press's customer, the rights owner's confirmation is the proof of licensing we give the press. GoodTunes never confirms rights on anyone's behalf.


What's confirmed

The confirmer reviews the release details: title, artist, catalog number, format and speed, track listing by side with lengths, how it will be distributed, and the countries it will be sold in. Then they answer:

  • Do you own the rights to all content on this release, including the audio and artwork? Yes / No
  • Is this a compilation? Yes / No
  • If not everything is owned: provide proof of licensing for each item not owned, including any samples, however short.

The declaration

I confirm that the information above is true. All content marked as licensed is properly licensed for manufacturing under a current agreement with its rights owner, and I own the rights in all content marked as owned. I authorize the manufacture of this release as described. I am the rights owner, or I am authorized to act for the rights owner named here.

The confirmer types their name and checks the box. We keep a record of each confirmation and share it with the press.


When to confirm again

A new confirmation is needed for each new order, and for any reorder or change to the master, artwork, track listing, territories or rights owner. A rights confirmation is not test-pressing approval, which stays a separate quality decision.


9. Ownership and copyright

What's ours. The Service, its software and design, and our marks GoodTunes®, GoodDeed® and GoGoods® belong to us. These terms don't give you any rights in them beyond using the Service as described.

What's yours. Artists and other rights owners keep ownership of their music, artwork and other content. Fans own the physical records they buy and hold a license to the music in the player (section 4).


Reporting copyright infringement

If you believe something on GoodTunes infringes your copyright, send a notice to our Copyright Agent, GoGoods, Inc., PO Box 3058, Dana Point, CA 92629, or by email to [ADD: copyright email]. Include:

  • your physical or electronic signature;
  • the copyrighted work you believe is infringed;
  • the material you want removed and where it is on GoodTunes, such as a link;
  • your name, address, phone number and email;
  • a statement that you believe in good faith the use isn't authorized by the owner, its agent or the law; and
  • a statement that the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.

We'll remove or disable the material promptly and tell the person who posted it. If they believe it was removed by mistake, they can send a counter-notice with their signature, the material and where it was, a statement under penalty of perjury that it was removed by mistake or misidentification, and their consent to the jurisdiction of the federal court for their address (or, outside the U.S., any judicial district where we may be found). Unless the claimant tells us within 10 to 14 business days that they've filed a court action, we may restore it. We end the accounts of repeat infringers in appropriate circumstances.


10. The legal part

This is the part that has to sound like a lawyer wrote it. We've kept it as short as we can.


Privacy

Our Privacy Policy explains what we collect, how we use and share it, and the choices you have.


Changes to these terms

We'll give at least 30 days' notice of material changes, by email and in the Service. Changes never apply to orders already placed or releases already set up. If a change affects how artists or partners are paid, we'll ask you to accept it before it applies to you. Otherwise, continuing to use the Service after a change takes effect means you accept it. Each version of these terms is dated and kept on record.


Disclaimers

WE WORK HARD TO KEEP THE SERVICE RUNNING WELL, BUT IT IS PROVIDED "AS IS" AND "AS AVAILABLE." EXCEPT AS THESE TERMS EXPRESSLY STATE, AND TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NOTHING HERE LIMITS ANY RIGHTS YOU HAVE AS A CONSUMER THAT CANNOT BE WAIVED.


Limits on liability

TO THE EXTENT THE LAW ALLOWS, NEITHER WE NOR YOU WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM IS LIMITED TO THE GREATER OF WHAT YOU PAID US, OR WE PAID YOU, IN THE 12 MONTHS BEFORE THE CLAIM, OR $100. THESE LIMITS DON'T APPLY TO PAYMENT OBLIGATIONS, INDEMNITIES, BREACH OF CONFIDENTIALITY, INFRINGEMENT OF THE OTHER'S INTELLECTUAL PROPERTY, OR LIABILITY THAT CAN'T BE LIMITED BY LAW.


Protecting each other

You'll defend, indemnify and hold us harmless against third-party claims arising from content you provide, your breach of these terms, or your misuse of the Service. This is in addition to the protections in section 5.


Resolving disagreements

If something goes wrong, contact us first. We'll try in good faith to resolve it within 30 days. If we can't, any dispute about these terms or the Service will be settled by binding arbitration before a single arbitrator in Orange County, California, under California law, administered by JAMS under its applicable rules, including its consumer minimum standards for fans. Fans may take part by video or phone, and we'll pay any arbitration fees beyond what a fan would pay to file in court. Either of us may instead use small claims court, and either of us may ask a court to stop misuse of intellectual property or confidential information. You can opt out of arbitration by emailing us within 30 days of first accepting these terms.


Ending things

You can close your account at any time. We may suspend or end access if you seriously or repeatedly break these terms, with notice where we can. For artists and partners, we'll give written notice and 30 days to fix a breach (15 days for unpaid amounts) before ending access, unless the breach puts fans, rights holders or the Service at immediate risk. Either way: fans keep what they've bought, including player access; orders in progress are fulfilled or refunded; payouts owed are paid, less amounts owed to us; and the sections on confidentiality, ownership, payments, protecting each other and liability continue to apply.


Everything else

These terms, the Privacy Policy and any partner fee schedule or signed agreement are the whole agreement on their subject. If any part can't be enforced, the rest still applies. Not enforcing a term isn't a waiver. You may not transfer your rights under these terms without our consent; we may transfer ours to a successor that takes on the Service. Neither of us is responsible for delays caused by events beyond reasonable control, though our obligations to notify fans about shipping delays still apply. We'll send notices to the email on your account.


Contact us

GoGoods, Inc., doing business as GoodTunes PO Box 3058, Dana Point, CA 92629
Mail: PO Box 3058, Dana Point, CA 92629 Email: support@goodtunes.music

Effective date: October 16, 2026

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